Bird's eye view of Bal Harbour Village skyline from the southeast.

Public Works & Beautification

The Public Works & Beautification Department is organized into three key units: Facilities, Public Works, and Greenspace Management. Together, they provide essential services to maintain and enhance the Village’s infrastructure, public spaces, and facilities.

Facilities Unit
Responsible for the maintenance, repair, and operation of Village buildings and equipment, including:

  • Village Hall

  • Police Department Administration and Annex

  • Public Works & Beautification Operations Facility in North Miami

  • Guardhouse and security equipment within the Gated Residential Community

Additional services include:

  • Village-wide cleanliness

  • Maintenance of street and landscape lighting

  • Street furniture and signage upkeep

  • Bus shelter cleaning and maintenance

Public Works Unit
Manages the repair, maintenance, and operation of Village infrastructure and services such as:

  • Water, sewer, and stormwater system maintenance

  • Solid waste collection, disposal, and recycling

  • Utility system capital project management

  • Support for the Building Department’s permitting activities through plan reviews and inspections

  • Code enforcement assistance

  • Maintenance of pedestrian walkways, curbs, gutters, and roadways

  • Operation of the On Demand community transit service

Greenspace Management Unit
Oversees the maintenance and beautification of Village-controlled landscapes, including:

  • Grounds of all Village buildings

  • Medians, swales, and other landscaped areas

  • Bal Harbour Beach and adjacent zones

  • Common areas within the Gated Residential Section

  • Management of the Village’s urban forestry program

These services are delivered by a dedicated in-house team working alongside contracted providers, ensuring the Village remains clean, safe, and welcoming.

FAQs

ou can establish an account by completing a Utility Service Application and either emailing the completed form along with the required documents to water@balharbourfl.gov or dropping it off in person at Village Hall.

A deposit will be charged to your account on your first monthly service bill. If you call our customer service line at 305.993.7317 in advance, we can provide you with the exact deposit amount required.

To terminate your water service, please complete a Utility Service Close Request and submit it by emailing the form to water@balharbourfl.gov, dropping it off in person at Village Hall, or calling our customer service line at 305.993.7317.

Next-day service termination is available Monday through Wednesday. The process includes obtaining a final meter reading, applying your initial deposit as a credit to your final bill, and mailing the final bill to your forwarding address. If a refund is due, a check will be included with your final bill.

Water utility bills are issued monthly. Payments may be made by check, money order, electronic check (withdrawn directly from your bank account), or online.

You can submit your payment by:

  • Mail: Send your payment with the invoice or payment coupon to
    Bal Harbour Village Finance Department
    655 96th Street
    Bal Harbour, FL 33154

  • In Person: Deliver your payment with the invoice or payment coupon at the Village Hall front desk or drop it in the drop box located outside the main entrance.

  • Online: Pay via credit or debit card at https://balharbourwebpay.com/

Please note: Effective November 1, 2020, a convenience fee applies to credit and debit card payments.

Please send your new billing address via email to water@balharbourfl.gov along with your account information to ensure your records are updated promptly.

For questions about your utility bill, please call 305.993.7317, Monday through Friday, 9 a.m. to 5 p.m.

For Fiscal Year 2024/2025, utility rates in Miami-Dade County are tiered based on usage. Below are the current rates for residential customers:

  • Water Rates (per 1,000 gallons):

    • $0.66 for the first tier (up to approximately 16,116 gallons)

    • $5.70 for the second tier (approximately 16,117 to 53,056 gallons)

    • Rates increase up to $13.47 per 1,000 gallons for higher usage tiers.

  • Wastewater (Sewer) Rate (per 1,000 gallons):

    • $10.55 per 1,000 gallons of water consumed.

These rates apply to residential customers and are set by Miami-Dade County for water and sewer services.

For commercial and wholesale customers, rates vary depending on usage and season. For more detailed information, please visit the Miami-Dade County Water & Sewer Department website or contact the Village Finance Department at 305.993.7317.

The Village is not responsible for leaks that occur on private property. In that case, you will likely need to contact a plumber.

If you are unsure whether you have a leak, or if you need to report a leak outside your property or inside the meter box, please call 305.993.7391 or email publicworks@balharbourfl.gov.

Please notify the Public Works & Beautification Department immediately of any water main breaks or fire hydrant leaks in your area by calling 305.993.7391 or emailing publicworks@balharbourfl.gov. For after-hours emergencies, please call 305.993.7360.

During regular business hours: Please call 305.993.7391 or email publicworks@balharbourfl.gov.
After hours: Please call 305.993.7360.

Our staff will take your name, address, and telephone number and ask if the location has a cleanout connection. If the cleanout connection is accessible, a crew will be dispatched to your home or business to investigate and determine the cause of the blockage.

Please note that our staff will not enter your residence or business under any circumstances. A cleanout connection is required for the Village to clear a lateral backup.

If the Village determines the blockage is on the customer’s side of the connection (i.e., on private property), the customer will need to hire a plumber to clear the line.

Please remember, our crews cannot clear a lateral blockage if there is no cleanout connection.