Bird's eye view of Bal Harbour Village skyline from the southeast.

Public Works & Beautification

The Public Works & Beautification Department is comprised of four (4) units and areas of focus:

  • Facilities
  • Public Works
  • Greenspace Management
  • Compliance

The Department provides public right-of-way and infrastructure maintenance services, utility and solid waste management, landscape maintenance and design, as well as maintenance activities for all Village facilities. These activities are conducted by a small team of in-house staff, along with various contracted service providers.

The Department renders management and support services for all Village capital improvement projects, supports the Building Department’s permitting activities, operates the On Demand community transit ride service and supports the enforcement activities of the Bal Harbour Police Department’s Code Compliance Division.

Facilities

The Facilities Unit is responsible for the maintenance, repair, and operation of Village buildings and equipment at the following sites:

  • Village Hall
  • The Police Department Administration and Annex
  • The Public Works & Beautification Administration Office
  • The Public Works & Beautification Operations Facility in North Miami
  • The Bal Harbour Waterfront Park and Community Center
  • The Truist Bank (Tenant Oversight for Maintenance)

The Facilities Unit also oversees the following areas:

  • Village wide cleanliness
  • Street and landscape lighting maintenance
  • Street furniture and signage maintenance
  • Bus Shelter cleaning and maintenance

Public Works

The Public Works Unit provides services related to the repair, maintenance, and operation of Village infrastructure, and other services to include:

  • Water, sewer and storm water utility system maintenance and operation- also included as part of the Compliance Unit.
  • Solid waste collection, disposal and recycling services
  • Utility System Capital Project management
  • Utility and Landscape plans review submitted for permitting to the Building Department
  • Code enforcement support
  • Pedestrian walkways and surfaces maintenance
  • Curb, gutter and roadway maintenance
  • On Demand community transit services

Greenspace Management

The Greenspace Management Unit focuses primarily on the landscape maintenance and appearance of the Village controlled common areas, including:

  • All Village building grounds
  • Village-controlled medians, swales, and landscape areas
  • Bal Harbour Beach and adjacent areas
  • Management of the Village urban forestry program

Compliance

The Utility Compliance Officer, with administrative support, oversees the Village regulatory compliance with all aspects of the utility operation activities and the Utility Infrastructure Improvements Project management, inclusive of the following activities:

  • Utility Infrastructure Improvements Project
  • Water Quality Testing/Reporting
  • Sanitary Sewer Station Run Times Reporting
  • NPDES Inspections/Reporting
  • Right of Way Permits
  • Staff Training
  • Utility & Drainage Plan Reviews
  • Regulatory Agency Liaison
  • Critical Incident Operations Support
  • Water, sewer and storm water utility system maintenance and operation, also included as part of the Public Works function.

FUNCTIONAL TABLE OF ORGANIZATION

Organizational chart of the Public Works & Beautification Department showing divisions: Greenspace Management, Facility Management, Public Works, and Utilities & Compliance, each with their respective responsibilities.

FAQs

ou can establish an account by completing a Utility Service Application and either emailing the completed form along with the required documents to water@balharbourfl.gov or dropping it off in person at Village Hall.

A deposit will be charged to your account on your first monthly service bill. If you call our customer service line at 305.993.7317 in advance, we can provide you with the exact deposit amount required.

To terminate your water service, please complete a Utility Service Close Request and submit it by emailing the form to water@balharbourfl.gov, dropping it off in person at Village Hall, or calling our customer service line at 305.993.7317.

Next-day service termination is available Monday through Wednesday. The process includes obtaining a final meter reading, applying your initial deposit as a credit to your final bill, and mailing the final bill to your forwarding address. If a refund is due, a check will be included with your final bill.

Water utility bills are issued monthly. Payments may be made by check, money order, electronic check (withdrawn directly from your bank account), or online.

You can submit your payment by:

  • Mail: Send your payment with the invoice or payment coupon to
    Bal Harbour Village Finance Department
    655 96th Street
    Bal Harbour, FL 33154

  • In Person: Deliver your payment with the invoice or payment coupon at the Village Hall front desk or drop it in the drop box located outside the main entrance.

  • Online: Pay via credit or debit card at https://balharbourwebpay.com/

Please note: Effective November 1, 2020, a convenience fee applies to credit and debit card payments.

Please send your new billing address via email to water@balharbourfl.gov along with your account information to ensure your records are updated promptly.

For questions about your utility bill, please call 305.993.7317, Monday through Friday, 9 a.m. to 5 p.m.

For Fiscal Year 2024/2025, utility rates in Miami-Dade County are tiered based on usage. Below are the current rates for residential customers:

  • Water Rates (per 1,000 gallons):

    • $0.66 for the first tier (up to approximately 16,116 gallons)

    • $5.70 for the second tier (approximately 16,117 to 53,056 gallons)

    • Rates increase up to $13.47 per 1,000 gallons for higher usage tiers.

  • Wastewater (Sewer) Rate (per 1,000 gallons):

    • $10.55 per 1,000 gallons of water consumed.

These rates apply to residential customers and are set by Miami-Dade County for water and sewer services.

For commercial and wholesale customers, rates vary depending on usage and season. For more detailed information, please visit the Miami-Dade County Water & Sewer Department website or contact the Village Finance Department at 305.993.7317.

The Village is not responsible for leaks that occur on private property. In that case, you will likely need to contact a plumber.

If you are unsure whether you have a leak, or if you need to report a leak outside your property or inside the meter box, please call 305.993.7391 or email publicworks@balharbourfl.gov.

Please notify the Public Works & Beautification Department immediately of any water main breaks or fire hydrant leaks in your area by calling 305.993.7391 or emailing publicworks@balharbourfl.gov. For after-hours emergencies, please call 305.993.7360.

During regular business hours: Please call 305.993.7391 or email publicworks@balharbourfl.gov.
After hours: Please call 305.993.7360.

Our staff will take your name, address, and telephone number and ask if the location has a cleanout connection. If the cleanout connection is accessible, a crew will be dispatched to your home or business to investigate and determine the cause of the blockage.

Please note that our staff will not enter your residence or business under any circumstances. A cleanout connection is required for the Village to clear a lateral backup.

If the Village determines the blockage is on the customer’s side of the connection (i.e., on private property), the customer will need to hire a plumber to clear the line.

Please remember, our crews cannot clear a lateral blockage if there is no cleanout connection.